All business is personal.

All business is personal.

And the smaller the business, the more
personal it is. That goes for owners and
customers alike.

Customers want personalized interactions.

and

Owners want badly to give those to them.

BOTH ARE HAVING THEIR ATTENTION
PULLED TOO MANY WAYS.

%

OF Customers

say the experience a company provides is as valuable as its products & services

Source: Salesforce(2018)

%

OF Owners

expect that meeting customer expectations is a challenge to their growth

Source: Salesforce(2019)

Doing what you doesn’t have to be this hard.

Every connection counts.

Missed phone calls & chats are missed opportunities to make meaningful customer connections that win trust and business.

Meet them where they are.

Be prepared to engage.

Make every moment matter.

The proof is in your bottom line

With our ROI calculators, you can get an idea of just how the numbers shake out.

Were Ruby

And we’re here to help you cultivate great relationships—from first impressions to lasting loyalty—making meaningful connections with your customers one conversation at a time.

Click different areas to learn more.

SMALL BUSINESS ROOTS FOR BIG BUSINESS DREAMS

Once a scrappy startup, Ruby now serves over 10,000 business owners across the country. The same quality of service and fundamental business beliefs that have perpetuated our own growth can be heard and felt thousands of times a day with every call we take for our customers!

Real people in the people business.

PROPRIETARY TECHNOLOGY FOR PERSONALIZED EXPERIENCES

Our software empowers us to give your callers the individualized experiences they crave. From name pronunciation tools to customized call handling, we use technology to support real, meaningful connections—never replacing them.

INTENTIONAL TRAINING FOR EXCEPTIONAL SERVICE

Your business only gets one chance to make a good first impression, and Ruby takes serving as an extension of your team seriously. We train every receptionist in empathetic listening, how to guide frustrated callers, presenting a friendly, professional tone, and so much more.

A CULTURE FOCUSED ON THE POWER OF "WOW!"

Ruby believes in the power of going above and beyond. We create unexpected moments of joy for our customers—with handwritten notes and surprise deliveries, and more—that swell into an outflow of happiness. We call it the Ruby Ripple Effect!

Little successes add up.

At Ruby, we focus on all the little ways we can make each conversation better for your clients and your business.

Friendly virtual receptionists.

Tools to manage your business.

24/7 live chat specialists.

FOR 15+ YEARS

Weve delivered customtailored services to businesses like yours.

10,000+ business owners trust Ruby.

We manage frontline communications for customers in the legal, financial, real estate, healthcare, and home services industries, and more.

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Turn more callers into happy customers with live receptionist coverage customized to your business.
Get started today with a 21-day money-back guarantee.

Call Ruby 100

$309Monthly

100Receptionist minutes

Call Ruby 200

$589Monthly

200Receptionist minutes

Call Ruby 500

$1369Monthly

500Receptionist minutes

Chat Ruby 20

$249Monthly

Up to20 Chats

Chat Ruby 30

$349Monthly

Up to30 Chats

Chat Ruby 50

$549Monthly

Up to50 Chats

Youl Ruby.

Experience all the little ways in which Ruby can help you achieve your biggest dreams. Grow your business and build customer loyalty through meaningful connections.

Get started in as little as ten minutes

Click the links below to add Ruby to your team!

111-111-1111

hello@lorem.com

buildingfavours.com

Meet theme where they are.

65%

Of customers want to reach a business by phone

Source: Salesforce(2018)

 

42%

Prefer live chat over other communication channels

Source: Salesforce(2018)

 

Your customers are everywhere, but where are you when they need you most?

Be prepared to engage.

29%

Of answered calls result in a sale

Source: Salesforce(2018)
 

40%

Higher conversion rates are achieved with live chat

Source: Salesforce(2016)
 
You need to be ready with the right people, tools, and technology when your customers have questions about your products and services.

Make every moment matter.

Live virtual receptionist and chat services ensure you never miss an opportunity to connect with a customer.
Each interaction counts when it comes to winning, keeping, and growing a customer relationship.

Friendly Virtual Receptionists.

Our live, friendly receptionists create stellar calling
experiences for your current and future customers.

CAPTURE OPPORTUNITIES

We answer 100% of your business hour calls live, ensuring you never miss an opportunity to wow your next best customer.

SAVE ON COSTS

We transfer calls, take messages, answer FAQs, book appointments, gather intake information and more—extending your team at a fraction of the cost of an in-house hire.

MAKE AN IMPRESSION

Our award-winning receptionists greet and treat your callers as if they were in your office, based on your personalized instructions.

GROW YOUR BUSINESS

Our highly-trained, US-based receptionists turn your callers into loyal customers, while giving you the freedom to focus on growing your business.

Tools to manage your business.

We bring it all together with simple tools, like our Ruby app and chat dashboard, that help you manage your business and your day. All you need is Ruby and a cell phone!

INCREASE PRODUCTIVITY

With the Ruby app, you can hold or transfer your calls, set your availability, check messages, and much more.

SAVE MONEY & TIME

Ruby provides you with an exclusive business phone number at no additional charge, and can also host your existing number.

STREAMLINE COMMUNICATIONS

In the Ruby customer portal, you can access your call history, update your contact list and more, all in one place.

PROTECT YOUR PRIVACY

With a Ruby-hosted number, you can text or call from the Ruby app, while keeping your personal number private, so when you need to disconnect—you can.

24/7 Live Chat specialists.

Our professionally-trained US-based live chat specialists help you generate more business from your website, 24/7/365.

GET AN ROI

Our US-based chat specialists proactively engage visitors—making your investment in your website work harder for you.

CAPTURE LEADS

We ask for and capture contact information and create transcripts of chats with engaged visitors, so you know exactly what to say when you continue the conversation offline.

MAKE AN IMPRESSION

We greet your website visitors, answer questions, and share the unique value of your products and services based on your customized instructions.

WIN NEW BUSINESS

We even connect potential customers to you or your team with warm phone call handoffs, so you can meet your next best customer today!

Get Started Now